I do not know about you, but I always feel that whenever we buy any new equipment, be it a new laptop or household appliance, we will get used to the few basic functions and then just assume that that's all the equipment does. User usually does that without reading the instruction menu in the first place too, well, at least that's me.
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| That's just one very regular daily load. |
To be absolutely honest, this is the first time I have heard of a company offering in-home product demonstration after sales. Usually it would be in-store demonstrations before one makes any purchases right? But theses days online shopping are so prevalent, that even buying expensive household appliances by simply relying on online descriptions or reviews is also commonplace now.
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| Patiently going through the functions of the dryer with the wife and Steffi. |
We were informed of the complimentary product demonstration by Brandt when we got our appliances from them. Apparent it is free when you buy any ovens, washers / dryers, coffee machines or dishwashers, but you must make the arrangement within 6 months after having them delivered. We got a very friendly and patient staff by the name of Dennis.
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| Next up, learning more about our new induction hob. |
We had arranged for an evening appointment and he was absolutely professional from the moment he stepped into our place. As patient as a teacher, he went about explaining the different functions of our washer and dryer, as well as going through the steps of maintaining the machines so that they will last longer! Being first time users of a dryer, my wife surely grilled him on the functionalities!
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| Was also taught how to wash the filters. |
We were also shown the many safety features of our induction hob as well as how to clean the filter panels of our hood. Of course, we were also taught how to fire up to clear the grease in the oven thoroughly once a while and how the different programmed buttons of the microwave work for different purposes such as thawing or cooking!
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| The microwave had a lot of preloaded buttons for different type of food and purposes. |
Good to know that Brandt provides such a great after sales service. Makes sense for them too, as consumers feel valued and not forsaken after deal is sealed and proper usage and maintenance of their appliances will also lead to lesser complains and product failures mah, correct boh? Works both ways!
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| Learning how to take out the glass of the oven for a thorough cleaning if required. |
This post is a review collaboration between The "Perfect" Father & Brandt but all photos and views belongs solely ours.
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